Privacy policy.

Effective Date: 01/01/2024

WHP Studios (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, or studio.

1. What Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, phone number, email address

  • Health Information: Medical history, physical limitations, injury status

  • Service & Scheduling Info: Session bookings, attendance, and preferences

  • Payment Information: Billing data processed securely via Stripe through PTminder

  • Technical Data: IP address, browser type, and analytics via Squarespace

2. How We Collect Information

We collect information through:

  • Our Squarespace website (e.g., contact forms or newsletter sign-ups)

  • Our scheduling and client platform, PTminder

  • Payment processing handled via Stripe, securely integrated with PTminder

  • Phone, text, or email communication

  • Website analytics tools and cookies

3. How We Use Your Information

We use your information to:

  • Deliver and personalize training and coaching services

  • Schedule sessions and manage client records

  • Communicate appointment reminders, updates, or marketing (if you opt in)

  • Securely process payments

  • Improve user experience and website performance

4. Sharing of Information

We do not sell or rent your personal information. Your data may be shared with trusted partners who help operate our business:

  • PTminder: Our client management system that stores health, scheduling, and payment data

  • Stripe: Secure payment processing through PTminder

  • Squarespace: Website hosting and lead capture

These services comply with their own security and privacy practices and only use your data as necessary.

5. Data Security

We take reasonable steps to protect your information by:

  • Using encrypted and secure third-party platforms

  • Restricting access to sensitive information

  • Regularly reviewing our security practices

However, no system is 100% secure, and data transmission is at your own risk.

6. Your Rights & Choices

You may:

  • Request access to or correction of your personal data

  • Withdraw consent or opt out of marketing emails

  • Ask us to delete your information (unless legally required to retain it)

To make any of these requests, email us at: [Insert your contact email]

7. Children’s Privacy

We do not knowingly collect information from children under 13 without parental consent.

8. Policy Updates

We may update this policy occasionally. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this policy or your data, contact:

WHP Studios
support@whpstudios.com
773-225-3602
5547 N. Ravenswood Ave, Chicago IL 60640